Infringement of personal information has become a social problem. 9ZLabo, Inc. (hereinafter “Our Company”) recognizes the protection of personal information as our serious social responsibility, and in accordance with the requirements of the personal information protection management system of JISQ15001, the Company has established a management system for the protection of personal information, and will taking the following efforts to ensure the appropriate operation of the system.

• To protect the personal information of our customers, business partners and our executives and employees, we will appoint a "Personal Information Manager" who should be responsible to determine how the information will be handled and ensure that it is properly protected.
• Our company will acquire personal information by appropriate means only to the extent necessary for our business. At the time of acquisition, we will clarify the purpose of the acquisition and use as well as how to contact for inquiries before requesting for personal information.
• Personal information will not be used or provided beyond the scope of consent at the time of acquisition, except for orders based on law.
• Our company will take security measures against threats such as unauthorized access to personal information, leakage, loss or damage of personal information. When a threat becomes apparent, we will endeavor to correct security measures.
• When outsourcing the handling personal information to other companies, our company will make contracts with the entrusted company and provide guidance and management in an appropriate way so as to ensure that the use, provision and security of personal information is based on the consent made at the time it is collected.
• If the provider of personal information requests disclosure, correction, change or deletion of the personal information held by our company, or if there is a complaint or consultation from the provider of personal information regarding this matter, our company will properly confirm the identity and respond promptly within a reasonable range.
• Our company will comply with applicable laws, regulations as well as national guidelines and other standards regarding the personal information of customers and employees handled by the Company, make improvement by managing and making the necessary corrections to ensure that it is used appropriately and continuously reviewing and improving the personal information protection management system.

Customer service for inquiries about personal information

Customer Service for Personal Information, 9ZLabo, Inc.

Address	313 Ains Building Umeda, 1-8-24 Nakazaki-Nishi, Kita-ku, Osaka City, Osaka, 530-0015, Japan
Contact	Please contact us via inquiries form

About Handling of Personal Information

1:Customer service for inquiries about personal information

Customer Service for Personal Information, 9ZLabo, Inc.

Address	313 Ains Building Umeda, 1-8-24 Nakazaki-Nishi, Kita-ku, Osaka City, Osaka, 530-0015, Japan
Contact	Please contact us via inquiries form

2:Handling of Personal Information

• Personal information is information about an individual, which can be used to identify a specific individual, such as name, date of birth, gender, phone number, e-mail address, occupation, workplace etc.
• Regarding the handling of personal information, our company will comply with laws and regulations regarding personal information, including the Act on the Protection of Personal Information.
• Our company has established an approach for personal information protection to properly handle customer's personal information and provide training to our employees to maintain the proper handling of your personal information while continuously reviewing and improving our approaches.
• Our company will properly handle personal information in accordance with prescribed rules for collection, use and provision of personal information.
• Our company will not handle personal information beyond the purpose of use without your consent. In addition, when providing or disclosing personal information to a third party, we will follow the procedures prescribed by law.

3:Purpose of use of personal information to be acquired

Our company will collect and use (including for analysis and statistics) personal information for the following purposes and only conduct it within that range.

• To perform tasks necessary to provide or discontinue our services, such as registering with the Influencer Portal, providing service as an payment agency, and posting ads.
• To comply with laws and regulations
• To answer inquiries about personal information
• To verify the identities of our customers
• To properly and smoothly perform transactions and contracts with customers
• To properly and smoothly carry out activities concerning recruitment, personnel management, welfare services, public relations, and employment management for employees, prospective applicants, and informal employees.
• To improve existing products and services or develop new products and services
• To provide useful and necessary information to customers, such as information on new services and maintenance (including fault information) notices
• To make inquiries and confirmations necessary after the cancellation of the service and to collect feedback to improve our services
• To introduce our customers with the services provided by our company and our group companies as well as information about other services
• To respond to various inquiries

4:Providing information to third parties

• Our Company will not disclose or provide personal information to a third party without obtaining the prior consent of the customer unless it is based on a legitimate reason such as laws and regulations.
• Our company contractually obligates and enforces the same strict standards of personal information to third parties to whom we provide personal information in accordance with 4. above, to ensure that they maintain the same strict control of personal information as we do.

5:Outsourcing the handling of personal information

Our company may outsource the collection and management of personal information to a system operator or a support service provider.

６:The voluntary nature of the personal information submission

Submission of personal information is at the discretion of our customers. However, if you do not provide the required information, you may not be able to use our services.

７:Use of cookies and external links

• If you choose not to use cookies, please note that you may be limited in the functions available on this website.
• Our company uses access log files to study the trends of our users. This allows us to obtain statistical site usage information such as IP addresses, referrer information, etc., but we do not use it to collect or analyze personal information.
• This website contains links to some external sites, but we do not share personal information with them. We shall not take any responsibility for the collection of personal information on the linked websites, so please be sure to refer to the privacy policy of the linked websites.

８:Procedures for responding to requests for disclosure of personal information

Regarding your personal information, please contact the customer service for inquiries below or the sales department that is responsible for you, concerning the following issues including request for disclosure, notification of purpose of use, correction, addition, deletion, suspension of use or provision to a third party, and other questions or suggestions of personal information.

How to request the disclosure of personal information

Our company responds to requests such as the disclosure of the customer's own personal information. For details, please see “Requests Including Disclosure” below.

Requests Including Disclosure

To make a request for disclosure, etc., please contact the customer service for disclosure requests.

Customer Service for Disclosure Requests

Customer Service for Personal Information, 9ZLabo, Inc.

Address	313 Ains Building Umeda, 1-8-24 Nakazaki-Nishi, Kita-ku, Osaka City, Osaka, 530-0015, Japan
Contact	Please contact us via inquiries form

About making complaints

Please contact us via inquiries form